• Ability to consult on a wide variety of issues related to technical documentation
• Extremely high (award-winning) level of writing and editing skills
• Strong technical background and logical sense, yet an easily readable style
• Impeccable attention to detail (copyediting as well as developmental editing)
• Self-motivated, well-organized, and thorough approach; excellent in supervisory roles
• Ability to evaluate and improve virtually any writing or writers
• Speed and adaptability; fast learner of new applications and technologies

• Extensive writing and editing of books and Web content for developers and end users
• Lead editorial and supervisory role for documentation suites and a technical journal
• Creation and maintenance of numerous editorial style guides
• Review and evaluation of documentation, writers, and related processes
• Publications group management under Steve Jobs
• Involvement in design of end-user and programming interfaces
• Programming, from assembly language to object-oriented programming

5/97-present: Self-employed

Partial list of clients and projects:

• Adobe: Coauthoring the PDF Reference and PostScript Language Reference books (published by Addison-Wesley)
• AMD: Evaluating and editing documentation and presentations related to new hardware products

• Apple: Writing and editing documentation for Mac OS X application developers
• Collaxa (later part of Oracle): Writing and editing documentation about tools for integrating Web Services with BPEL
• Genentech: Editing reports to be sent to the FDA
• Group Computing (later e-Pro Magazine): Editing articles about collaborative software (such as Lotus Notes)
• Kinoma: Writing and editing documentation about a toolkit for developing networked, interactive multimedia applications for various devices
• Marimba (later part of BMC Software): Writing the Castanet Glossary, creating a 70-page style guide for the documentation department, and editing developer documentation
• Netscape (later part of AOL): Editing technical articles and writing an occasional article or editorial for their online magazine for developers
• Nokia: Reviewing and editing developer documentation; creating a style guide for all of Nokia's developer-related content

• Rational Software (later part of IBM): Editing articles and courseware for Rational developers; creating a style guide for all such content
• Sony Computer Entertainment America (SCEA): Consulting, writing, and editing to develop standards for improving documentation written by SCEA engineers
• TidBITS, the Macintosh online newsletter: Editing ebooks in their Take Control series

Also guest-lectured at a University of California, Santa Cruz, technical writing course (in 5/02).

2/91-3/97: Apple Computer, Inc.

Editor in chief of develop, The Apple Technical Journal, a 128-page in-depth technical journal for Apple-platform developers, published quarterly in print and on the Web. Responsible for all aspects of develop up to production.

• Defined and documented the process
• Gathered the content
• Determined the schedule
• Wrote guidelines for authors, contract editors, and other contributors
• Supervised and reviewed editing and layout done by contractors
• Edited articles
• Wrote the editorial

2/86-1/91: NeXT Computer, Inc.

Manager, writer, and editor of end-user and developer documentation. Established the Publications department (eventually 10 members) under Steve Jobs. Coauthored and edited many manuals for NeXT software, as well as the first user manual for WriteNow For Macintosh (later ported to the NeXT platform). Also served as product manager for WriteNow For Macintosh. In 3/90, became company-wide editor in chief: edited manuals, online help, and marketing materials; maintained the NeXT style guide; did document design and user interface review.

7/82-1/86: Apple Computer, Inc.

Lead writer, editor, and project supervisor of Inside Macintosh Volumes I through III (1400 pages of documentation for Macintosh software developers). In 5/85, became supervisor of Macintosh documentation projects, including an update of Inside Macintosh.

Technical writer and programmer at Tymshare, Inc.
B.A. cum laude, Mathematics, Queens College, City University of New York

These publications were authored solely by Caroline Rose unless indicated otherwise.

Documentation for developers:

• PDF Reference, Third Edition (Addison-Wesley, 2001); can be downloaded from the Adobe PDF Technology Center (coauthor and coeditor)
• PostScript Language Reference, Third Edition (Addison-Wesley, 1999), and a 158-page supplement to it; both can be downloaded from the Adobe Developer Center (coauthor and coeditor)
• Castanet Glossary (PDF; 368 KB)
• NeXT System Reference Manual (coauthor and editor)
• Inside Macintosh Volumes I through III (Addison-Wesley, 1985; out of print) (principal author and editor)

Documentation for end users:

• NeXT user manuals Getting Started, NeXT User's Reference, and NeXT Applications (coauthor and editor)
• WriteNow For Macintosh (author of reference chapters and editor)

Articles:

• "Directories and LDAP: Universal Access to Directory Information," an article later published in Netscape DevEdge Web Developer's Library (IDG Books Worldwide, 1999)
• "Net Explorer and O Store," a case study (Rational Software, 1999)
• "Quality on the Web — Who Cares?", an editorial (Rational Software, 1997)
• develop, The Apple Technical Journal, Issues 6 through 29 (1991-1997)

Editorial style guides:

• Forum Nokia Style Guide (PDF; 268 KB)
• Marimba Documentation Department Style Guide (PDF; 300 KB)
• NeXT Style Guide
• Inside Macintosh Writer's Guide

All awards are from technical publications competitions held by the Society for Technical Communication.

• Award of Excellence, 1997 international competition
• Best of Category, 1996 Northern CA competition
• Award of Merit, 1996 international competition
• Best of Category, 1995 Northern CA competition
• Award of Distinguished Technical Communication, 1994 international competition
• Best of Category, 1993 Northern CA competition
• Award of Excellence, 1993 international competition
• Award of Excellence, 1992 Northern CA competition

• Award of Achievement, 1986 Northern CA competition